by garfy » Mon Oct 19, 2020 11:02 pm
Hello Cojojoejoe and welcome to the forum.
Firstly, I take it that you have authorised all the software using the serial number in your User Area for TS2MAX.
If this is so, you should open the Custom Shop app, click on the AmpliTube tab and go to Gear>Restore My Gear. This is the usual fix for this issue.
Please be advised that not all collections available for AT4 are included in AT4MAX (such as Brian May, Satriani etc) so some of the gear will still be locked.
Hope that helps, lets us know how you get on.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL