Micro USB port on IRig HD2 Mic broken

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Micro USB port on IRig HD2 Mic broken

Postby DougWest51 » Mon Oct 19, 2020 6:30 pm

The female micro port on my IRig HD2 microphone seems to have pushed into the microphone. At any rate, it is not visible and I am assuming that is what has happened. I am no longer able to plug the lightning to micro cable into the mic, rendering the microphone useless. I have had the mic for about 6 months. Is it possible to open the mic and reposition the port in the phone or otherwise fix this problem? Since getting the phone, I have been extremely concerned about how fragile and sensitive the port is. Thanks for any suggestions on how to resolve this problem.
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Re: Micro USB port on IRig HD2 Mic broken

Postby Peter_IK » Mon Oct 19, 2020 7:50 pm

That is not the typical behavior, and you seem to be within warranty so please open a ticket with IK Support for direct and official technical assistance including any warranty claims via http://www.ikmultimedia.com/contact-support and they will take care of you. Thank you.
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