Can Anyone Help Me With Syntronik?

[hoensean]

I bought Syntronik and it was working fine. I'm now in the middle of a session during which Syntronik was a key element. I order a "more sounds" update and whatever happened during install switched the file path and I cannot, for the life of me, get the thing going again? IK doesn't seem to offer much support. Any suggestions>

[Peter_IK]

Sorry to hear you are having problems. Do you have a ticket number? I can have someone see what's going on with that.

[Michael Loughlin]

Similar thing happened to me in ST4.....but adding the instrument path:

C/users/public/documents/IK Multimedia/SampleTank 4

OR

C/users/public/documents/IK Multimedia/SampleTank 3

...respectively, seemed to remedy the issue.

I think these are the default paths that the installers use, and are always worth checking after any upgrade or re-install.

I was working really hard to keep my sound installs OFF my C DRIVE and but must have missed a prompt or something. Anyway, this was where my "missing" files had been placed and once I added this path to the others...I was back in business again.

May not be your remedy, but worth a mention....just in case.

[DarkStar]

What is the full path to your Syntronik Sounds library?
What is the full path to the "more sounds" update?
What path is shown in Syntronik's Settings >> library >> Disk path?

[hoensean]

Hi... so I figured out this much... I have multiple sessions up using sounds I've made from Syntronik Free but when I added the J-60 sound downloads I totally lost all the FREE sounds. Any suggestions? Seems you can no longer download Syntronik Free from the site.

[hoensean]

Forgive me... I am a little technologically challenged, very much an analog person. How do I even pull up the path and reroute it? There is no obvious way to do this within the plug-in... thanks so much

[DarkStar]

Hi... so I figured out this much... I have multiple sessions up using sounds I've made from Syntronik Free but when I added the J-60 sound downloads I totally lost all the FREE sounds. Any suggestions?

This confirms my suspicion that the sounds have been installed into different locations.

Seems you can no longer download Syntronik Free from the site.

Check your User Area / My Products or the new IK Product Manager..

To help us help you:

What is the full disk path to your Syntronik Sounds library?
What is the full path to the "more sounds" update?
What path is shown in Syntronik's Settings >> Library >> Disk path?

To set the path in the plug-in, go to Syntronik's Settings >> Library >> Disk path. See the User Manual, section 2.1.2