I have raised this issue on ticket number #5528113 but unfortunately it hasn't been addressed.
Part of my workflow in Sampletank is to use my own drum loops. I always did this in ST3 with no issue. However, after upgrading to ST4 I find that I am unable to import my own loops. I am following the correct process to import - i.e. I select the Disk Path, I name the file, I leave the Destination path as its default (Imported Instruments), I set the category as Loops, I set the correct BPM and select Chromatic Form as the root note selection. I press Import and get the error saying "Please select a disk path containing samples". Needless to say, the disk path I have selected is correct and does contain samples! I stress that I never had this issue in ST3. I have tried with Wavs and AIFF files and with folders in various locations but always with the same issue.
Even though I have described the process in detail, when I got a response from the support team I was simply asked for screenshots (which only served to show what I had already described). I sent the screenshots nearly 2 weeks ago and have still received no reply.
Sampletank 4 is not cheap and I don't think its unreasonable to get some help with this issue as it is limiting what I can do. If I am missing something simple then please tell me what it is