Sampletank 4.1.2 Won't Open on Windows 10 [Resolved]

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Sampletank 4.1.2 Won't Open on Windows 10 [Resolved]

Postby bpeterson1123 » Fri Aug 14, 2020 3:30 am

The Sampletank 4.1.2 update released today is causing ST4 to not start following the upgrade. No error message, it just never opens. I had to roll back to 4.1.1. On Windows 10 version 2004. This happened on two different non-identical laptops.
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Re: Sampletank 4.1.2 Won't Open on Windows 10

Postby garfy » Fri Aug 14, 2020 9:17 am

Hi bpeterson1123

Please open a ticket with official support here https://www.ikmultimedia.com/contact-support/sw/ and report your findings.

They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Sampletank 4.1.2 Won't Open on Windows 10

Postby alanwayne » Fri Aug 14, 2020 11:36 am

same thing happened to me. I just submitted a ticket as directed.
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Re: Sampletank 4.1.2 Won't Open on Windows 10

Postby bpeterson1123 » Fri Aug 14, 2020 4:55 pm

I also submitted a support ticket.
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Re: Sampletank 4.1.2 Won't Open on Windows 10

Postby bpeterson1123 » Sat Aug 15, 2020 3:23 am

Version 4.1.3 (just released) fixes the problem on Windows 10. Thank you.
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Re: Sampletank 4.1.2 Won't Open on Windows 10

Postby alanwayne » Sat Aug 15, 2020 4:18 am

Thanks so much!
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Re: Sampletank 4.1.2 Won't Open on Windows 10 [Resolved]

Postby DarkStar » Sat Aug 15, 2020 2:06 pm

As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.
  • If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
  • If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.
  • Remember that similar symptoms do not mean the same problem or solution.
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