AMPLITUBE 4 - not working with Focusrite Scarlett Solo

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AMPLITUBE 4 - not working with Focusrite Scarlett Solo

Postby ts210@hotmail.co.uk » Wed Jul 01, 2020 6:07 pm

I'm getting the error 'can't initialize audio device' when loading the ASIO driver?
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Re: AMPLITUBE 4 - not working with Focusrite Scarlett Solo

Postby DarkStar » Wed Jul 01, 2020 10:27 pm

That sort of error generally means that some other program current using the ASIO driver. Could that be the case? How about running AmpliTube as a plug-in in a Digital Audio Workstation ("DAW")?

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is continue to work with Support or raise a Support Ticket, here for some one to one investigation and help (US (East Coast) Business hours, generally). Response time is usually within 2 working days, but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem.
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Re: AMPLITUBE 4 - not working with Focusrite Scarlett Solo

Postby DarkStar » Wed Jul 01, 2020 10:36 pm

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Re: AMPLITUBE 4 - not working with Focusrite Scarlett Solo

Postby ts210@hotmail.co.uk » Thu Jul 02, 2020 3:28 pm

yes and none of them have been able to resolve the issue by the looks of it :-(
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Re: AMPLITUBE 4 - not working with Focusrite Scarlett Solo

Postby Peter_IK » Thu Jul 02, 2020 4:39 pm

ts210@hotmail.co.uk wrote:yes and none of them have been able to resolve the issue by the looks of it :-(

In that case, I'd suggest seeking direct and official IK Support (also because not every issue that may appear "exactly the same" actually is, especially when using a line of interfaces that is very popular so there are chances people are using the brand which may not be part of the product and a general ASIO thing) as suggested above.
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