Meloaudio TS Mini not working with Amplitube

[lvss]

Hi guys, I bought TS Mini from Meloaudio but it doesn't work with Amplitube... There must be something wrong because Overloud has just released a THU update that also solved this problem.....
Any help ?
Thanks !!!!

[garfy]

Hello Ivss

Can you give us some more details as to what's not working please, otherwise we'll be guessing.

Platform/OS? No sound? Not showing up in Audio MIDI set up?

What have you done so far?

It may well be that you should open a ticket with Official Support, depending on what you can tell us. https://www.ikmultimedia.com/contact-support/sw/

[lvss]

Sure... Thanks.
It's a very strange behaviour. I also own a IRIG HD 2 - When I use with it, everything work just fine... When I plug TS Mini, it doesn't work ...
The input of guitar in TS Mini is on channel 2, so I use channel 2 (not 1 by default), but no input and output.
My setup is a Ipad air 2 with latest IOS... I use a lighting/usb cable to connect and also I tried camera kit with a USB cable - both with same problem
I use Garage Band to check the channel and input/output levels. I test TS mini with Bias FX2 and works just fine. Then I turn off Bias and start Amplitube - I don't know why, it set down my input level to zero... I went to Garage band again - raise the input level - I turn on Amplitube and my input is set to zero again...... It only happens with Amplitube...
I tested with Bias FX/FX2, THU mobile without any problem....
Also in configuration of Amplitube, the input controls aren't available....
Very strange....
Any ideas ??

[garfy]

Since no one has chimed in with any suggestions, you should open a ticket with official support on the link above.

Thanks

[lvss]

Thanks Garfy, I will try...