Download Links are Broken [Resolved]

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Download Links are Broken [Resolved]

Postby twhalen » Tue May 26, 2020 3:28 pm

Hi,

I got a new SSD system drive, and am re-installing software.

When I click on every single download link in my "Products," it takes me to a page saying the link is expired.

I can't download any software, including the Authorization Manager.

FYI...
I'm using Safari, just upgraded to Mac OS 10.15.4 (latest version of Catalina), and have a 2013 Mac Pro
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Re: Download Links are Broken

Postby DarkStar » Tue May 26, 2020 3:46 pm

The main Sounds Library download links expire after 180 days. but the others should be OK.

Are you sure it is not this problem?
https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=12&t=24488

If the server is OK, then you can purchase a single Download Reactivation to activate all your main sounds library downloads for a further 180 days.

Or maybe you can copy all the sounds library from your old disk?
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Re: Download Links are Broken

Postby Peter_IK » Tue May 26, 2020 3:53 pm

The tech team was aware of this issue and are working with our CDN to get this fixed ASAP.
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Re: Download Links are Broken

Postby twhalen » Tue May 26, 2020 5:43 pm

Thanks Peter.

My apologies...I see someone else posted about this issue. Sorry for the double-post!
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Re: Download Links are Broken

Postby Peter_IK » Tue May 26, 2020 11:13 pm

No problem. Links should be working as of a while ago, too. Thanks!
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Re: Download Links are Broken

Postby twhalen » Wed May 27, 2020 12:28 am

Just an FYI, I'm not able to download the authorization manager. That seems to still be a bad link.
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Re: Download Links are Broken

Postby DarkStar » Wed May 27, 2020 2:31 pm

Just tried it
https://www.ikmultimedia.com/products/authorizationmanager/
All 3 links downloaded OK here.
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Re: Download Links are Broken

Postby twhalen » Wed May 27, 2020 2:37 pm

Everything works for me now too

Thanks all
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Re: Download Links are Broken [Resolved]

Postby DarkStar » Wed May 27, 2020 2:53 pm

RESOLVED THREADS
As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.
  • If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
  • If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.
  • Remember that similar symptoms do not mean the same problem or solution.
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