I have been using T-racks for well over 4 years now. Recently I had to reset my computer and re-install all of my vst's and software. I have downloaded and installed the software, authorization manager, and custom shop. None of my purchased gear is showing up in custom shop however, even after i try to restore my purchased gear. Yet when i use any of the plug-ins in my DAW they have a pop up right away saying the plugin has to to be authorized. when i click okay - custom shop opens to the same old problem... and if i cancel it and click the "lock" shaped button it says my product is authorized and working will unlimited restrictions.....
What is going on here, I'm in a pickle and really need my software back. please help!
Thank you