Latency, Noise, Blue screens aaaggghh

[in2thepit@gmail.com]

Hi Folks,

I really wanted to like this product but its pretty dreadful.. at the moment. I remain hopefully but mostly defeated.

OK, I use a focusrite scarlett solo interface and when I fire up Guitar rig 5 all works perfectly. However, when I fire up AmpliTube 4 its a disaster. Crackling, lots of latency.

I have tried installing the ASIOall driver, using the Focusrite driver, changing the buffer size in the Focusrite settings and in the AT4 setting. Normally I get a Blue screen when changing the driver or buffer size in the AT4 midi settings. I have managed once or twice to get a reasonably clean sound from AT4 albeit it lagged about half a second ..

I have read numerous online articles, mostly telling me to adjust buffer size. I have adjusted buffer down to 64 which is the lowest I can see when using the ASIO driver..

I've just about given up.

My system is windows 10 build 18363, 8 GB RAM, SSD hard disk. Performance shouldn't be an issue.I work in IT and am very technically competent.

What am I missing here folks. Three days in and about to uninstall this software and stick with Guitar Rig. Just curious to hear it running.

Thanks in advance.

[garfy]

Hello in2thepit

Firstly, I would suggest that you change your name to something other than your email address. Bots can harvest this type of information and you could be inundated with unwanted email spam.

I have read numerous online articles, mostly telling me to adjust buffer size. I have adjusted buffer down to 64 which is the lowest I can see when using the ASIO driver..

Have you tried increasing the buffer size? In most cases lowering the buffer to a point where your CPU can't keep up is when you will experience crackling. Of course the higher the buffer setting the more latency you will experience, but it's worth a try.

Normally I get a Blue screen when changing the driver or buffer size in the AT4 midi settings

Obviously, this is not expected behaviour and I would suggest you should raise a ticket with IK official support here https://www.ikmultimedia.com/contact-support/mi/
They normally try to answer in 2 working days, but considering the current global situation this may take a little longer.

Hope that helps