Technical Support?

[ChokDK]

Tech support closed?

I've been contacting IK Multimedia support 3 times within the last 2-3 weeks (all B-3X related bugs).
I haven't recieved any response yet.
Are they totally closed down or just ignoring me?

[DarkStar]

Please give them a break.

The Support team may well be under pressure at the moment. But I'm pretty sure that Peter or Ryan will comment here later.

[Ryan_IK]

Our technical support is open are working very hard to get to everyone. Please understand reply times may be longer than usual given the current situation. We appreciate your patience here and I've gone ahead and flagged down your case to see what I can do. Stay tuned for your reply.

@Darkstar, thank you!

[ChokDK]

Amazing.
Thank you.
Sorry to have been impatient and not thinking about the situation ( I wonder now how I ever could ).
Looking forward to when they get time to answer back later.

Best regards

[jimlaing]

It's good to see IK in the thread, that gives us good hope that another update will be coming and/or is in the works. GREAT app, I think with a few more small things addressed, it will be the 'killer B3 app' that we've all wanted for years!