Control Surface plugins on MacOS 13 Ventura does not work

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby DarkStar » Fri Aug 11, 2023 11:32 am

The forum Guidelines thread has info about what to do if you feel that Support has not responded satisfactorily to your problem report.
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby oGradyboy60 » Fri Aug 11, 2023 12:48 pm

I guess Darkstar works for IK. Keep kicking that can.
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby DarkStar » Fri Aug 11, 2023 6:49 pm

Nope, I am not employed by or contracted to IK Multimedia.
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby Jakob.freudenthal » Wed Aug 30, 2023 11:14 pm

Any progress on this? Got som initial help from the support but after sending screenshots they stopped replying. I guess the plugin is old and must be updated?
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby Crashin2416 » Thu Aug 31, 2023 2:55 am

Yeah. I would expect a fix for Ventura to roll out ANYTIME now... especially considering Sonoma is just a couple weeks away, at this point.
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby Jakob.freudenthal » Wed Sep 06, 2023 8:53 am

Is it possible to create a template for this device manually? Just to get the most basic controls to work, like record/play etc?
/J
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby MagnumOpus007 » Wed Sep 13, 2023 3:29 pm

Guys- I just got my ToneX pedal last week and purchased a used Axe i/o and run OS 13 Ventura. Where can I download the software for the Axe? I can't seem to find it listed on my IK Product Manager or elsewhere? Given this thread, am I in for a headache with the Axe i/o?
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby Peter_IK » Wed Sep 13, 2023 6:09 pm

MagnumOpus007 wrote:Guys- I just got my ToneX pedal last week and purchased a used Axe i/o and run OS 13 Ventura. Where can I download the software for the Axe? I can't seem to find it listed on my IK Product Manager or elsewhere? Given this thread, am I in for a headache with the Axe i/o?

This thread is about a keyboard controller so not likely related to anything you'll experience with AXE I/O.

You should see the Control Panel available in your IK Product Manager under Hardware --> AXE I/O once you register your AXE I/O. If you still do not see it there please let IK Support know and they will assist you directly.
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby Jakob.freudenthal » Tue Dec 19, 2023 11:46 pm

Any news regarding this issue?
thanks
J
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Re: Control Surface plugins on MacOS 13 Ventura does not wor

Postby Peter_IK » Wed Dec 20, 2023 12:16 am

Jakob.freudenthal wrote:Any news regarding this issue?
thanks
J

Have you reported your issue to IK Support? They would have information and any status on a fix for issues you might be experiencing.
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