Irig stomp io not fully functional with AT5 [Resolved]

[Bkock01]

Hi

My irig stomp io works fine with AmpliTube 4 but is not fully functional with Amplitibe 5.
Like unable to access Looper mode, changing banks doesn’t shows in window. Also cant access the tuner.
Changing presets and stomp mode works fine.
Same issue in two pc’s

Anyone the same experiance? Anyone a solution?

Regards
Ben

[Peter_IK]

Sorry to hear you are having trouble. Have you reported your issue to IK Support for official assistance yet as well? http://www.ikmultimedia.com/contact-support

[Bkock01]

Hi Peter,
Thank you for your response. Sure did contact support the other day.
Found out later after installing Amplitube 4 it works. So I ruled out hardware failure.
I was wondering more people have to same problem or solved this issue.

Best regards
Ben

[DarkStar]

This sounds more like an AT5-related topic, so I have moved the thread to that sub-forum.

[captship]

I am finding some issues using my Stomp with AT5 that I did not experience with AT4.

Works as designed, albeit very slow to load up, if I use standalone immediately after booting up the computer - a WIN 10 with I5 2.7GHZ processor with 8 GB ram -

If I try using standalone after the computer has been on for more than an hour I experience many of the problems you describe. I get nothing connected, can't open I/O buffers etc error messages and have to reboot to get it to work. Stomp lights work but AT5 does not recognize it. I can use standalone AT5 with mouse/keyboard control though.

Changed the power option on the computer to never go to sleep and only shut off the monitor after 15 minutes. With this setup, not preferred but a workaround, I can at least start AT5 and use the Stomp without having to reboot.

I opened a ticket with support.

[captship]

I am finding some issues using my Stomp with AT5 that I did not experience with AT4.

Works as designed, albeit very slow to load up, if I use standalone immediately after booting up the computer - a WIN 10 with I5 2.7GHZ processor with 8 GB ram -

If I try using standalone after the computer has been on for more than an hour I experience many of the problems you describe. I get nothing connected, can't open I/O buffers etc error messages and have to reboot to get it to work. Stomp lights work but AT5 does not recognize it. I can use standalone AT5 with mouse/keyboard control though.

Changed the power option on the computer to never go to sleep and only shut off the monitor after 15 minutes. With this setup, not preferred but a workaround, I can at least start AT5 and use the Stomp without having to reboot.

I opened a ticket with support.

I also changed power settings "power plan" to be high performance - default is balanced - and find AT5 and Stomp load up quicker and fewer instances of lag between stomp and AT5.

[Bkock01]

Installed the usb ASIO driver of the iRig . Didn't do that at first because I have a Focusrite to support my ASIO. But it did something for the connection to the controller as well.
All works fine now.
Love AT5

[DarkStar]

Well, I'm glad that you've got it working.

But please report your findings to Support as there seems to be something odd happening. I cannot think why AT5 needed the Stomp I/O driver installed by AT4 did not.

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