AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC
by Abrigida » Thu Jul 18, 2024 4:16 am
I am trying to download the new Mesa/Boogie reference models and I keep getting Error 1009 "Couldn't retrieve the tone models info, please check your internet connection.
I logged off of IK multimedia and logged back in. Restarted PC, turned off Firewall. I cannot download anything from tone.net
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Abrigida
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by tgeballe » Fri Jul 19, 2024 2:04 am
I'm having the exact same issue trying to download the Metal Gems collection that I just purchased. Same error, same message. My internet connection (ethernet to a cable ,modem) is just fine.
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tgeballe
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by ashasha3 » Mon Jul 22, 2024 5:03 pm
Getting the same error on the Metal Gems. Both iPad and PC.
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ashasha3
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by Peter_IK » Mon Jul 22, 2024 6:10 pm
I would suggest contacting IK Support who can assist you directly. Thank you.
IK Multimedia. Musicians First.YouTube -
Facebook -
TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
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Peter_IK
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by ashasha3 » Mon Jul 22, 2024 6:34 pm
Finally finished. Took about two hours and retrying it about 20 times. Really slow.
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ashasha3
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