I got my new Axe I/O and connected it to my 2017 iMac with OS Ventura 13.5.2. When I complete the capture and go to the next screen for training, I instantly get an error that says “Error while processing training files. Training will now stop.”
I've gone back to check my levels, etc. and searched the web, but so far there's no resolution or progress. I was at it for 3+ hours yesterday afternoon.
I've emailed IK, opened a ticket, and they were corresponding with me, but the replies stopped (I assume they closed for the day). I really hope they will respond further.
I read an older post about sample rate and mine is set to 44.1.
I was hoping to see if anyone here experienced or has knowledge of what to do when errors during the training stage occurred?
![Image](https://i.imgur.com/phfLQe0.jpg)