Issues with Total Studio 4 Max purchase [Resolved]

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Issues with Total Studio 4 Max purchase [Resolved]

Postby michaelcharlesparsons » Sat Jul 06, 2024 4:15 pm

Hi

I am trying to buy the Total Studio 4 Max sale deal. I log into my IK account, add it to the shopping cart from the product page, but when I try to press ‘Checkout’ from the Shopping Cart, it just loops with an “email already in use” error message. It correctly auto-populates my account email address in the ‘Billing Information’ section email field, but then flags it as “already in use”, which seems weird!

I know this might be an issue for technical support, but I thought I’d ask here just in case someone else has had this problem & knows how to rectify it. Thanks! :D
michaelcharlesparsons
 
Posts: 7
Joined: Sun May 31, 2015 2:40 am

Re: Issues with Total Studio 4 Max purchase

Postby michaelcharlesparsons » Sat Jul 06, 2024 11:24 pm

Hey - I have solved this issue now. Please delete (sorry couldn't see how to delete/mark as resolved)
michaelcharlesparsons
 
Posts: 7
Joined: Sun May 31, 2015 2:40 am


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