Amplitube CS on IPad not restore previously purchased

Join the Mobile Music Revolution — IK Multimedia gives you the most complete range of iOS music accessories and apps. Discuss them all here.

Amplitube CS on IPad not restore previously purchased

Postby Dosglas » Fri Aug 27, 2021 4:36 pm

Hello, i have the dimebag gear registered on my IK account, but in App not work, already tried use the “reatore purchase in App” but not work.. i need help

-App version = 4.12.0
-IOS = 14.7.1 (IPAD 7gen)
Dosglas
 
Posts: 2
Joined: Fri Aug 27, 2021 4:28 pm

Re: Amplitube CS on IPad not restore previously purchased

Postby Peter_IK » Fri Aug 27, 2021 6:14 pm

Did you purchase the Dimebag gear on an iOS version of AmpliTube? The Mac/PC versions are not shared with the separate iOS platform versions. Per this FAQ https://www.ikmultimedia.com/faq/?id=1344
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20397
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: Amplitube CS on IPad not restore previously purchased

Postby Dosglas » Fri Aug 27, 2021 7:41 pm

I won the Dimebag serial in a raffle made by IK.
I registered this serial in the product manager and now it appears in the products of my account.

so this serial I received should only serve for MAC/PC version?
Dosglas
 
Posts: 2
Joined: Fri Aug 27, 2021 4:28 pm

Re: Amplitube CS on IPad not restore previously purchased

Postby Peter_IK » Fri Aug 27, 2021 7:43 pm

Dosglas wrote:I won the Dimebag serial in a raffle made by IK.
I registered this serial in the product manager and now it appears in the products of my account.

so this serial I received should only serve for MAC/PC version?

Yes, that is for Mac/PC.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20397
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to iPhone/iPad Apps & Accessories