ARC Studio Analysis app crash when saving configuration

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

ARC Studio Analysis app crash when saving configuration

Postby sfkeydel » Sun Nov 17, 2024 3:08 pm

- MacOS Sonoma
- Logic Pro 11.1
- ARC Studio Analysis application
- Ticket has already been opened

Hello,
Checking to see if anyone else has already experienced and resolved this issue while I wait for a reply to my ticket.

When creating a configuration with the ARC Studio Analysis applications, I get to the step when you save your configuration, and then the application crashes without having created the configuration file. I’ve verified that nothing shows up when I enable the plugin in Logic.

I’ve tried rebooting my computer, but I still have the same experience. If anyone else has resolved this issue, I would love to know.

Thanks!
sfkeydel
 
Posts: 2
Joined: Sat Nov 16, 2024 9:17 pm

Re: ARC Studio Analysis app crash when saving configuration

Postby sfkeydel » Sun Nov 17, 2024 9:36 pm

Update: after deleting and reinstalling the software, I've been able to successfully save configurations. And for probably superstitious reasons, I didn't change the picture of the monitor type at the end of the process. No clue if selecting the "wrong" monitor image has some other negative effect on the accuracy of my calibrations, but I'm assuming the answer is "no."
sfkeydel
 
Posts: 2
Joined: Sat Nov 16, 2024 9:17 pm


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