ARC 4 update 4.0.1 giving out two errors on two files

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ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Thu Jun 20, 2024 2:35 pm

ARC 4 update gave me two errors on two files. I ended up having to skip them. Is this OK?
Here are screenshots of the errors.

https://drive.google.com/file/d/1bJNFPl ... sp=sharing
https://drive.google.com/file/d/1uuCv-F ... sp=sharing
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Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby Peter_IK » Thu Jun 20, 2024 6:22 pm

I cannot access your images but this is something you should ask IK Support so they can give you an official answer: https://www.ikmultimedia.com/contact-support/sw
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Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Thu Jun 20, 2024 6:57 pm

OK thanks. You should be able to access pictures now.
I'm off to work, so I'll check into it further tomorrow.
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Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby Volcane » Thu Jun 20, 2024 7:24 pm

@ritusgrin

I get the same error, but when I look in my ARC 4 standalone SW, it now says version 4.0.1

Not sure where I am now. Have contacted support
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Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Fri Jun 21, 2024 3:38 pm

Thanks Volcane.
I checked my version number and it is indeed at 4.0.1.
Makes me wonder what was skipped though.
I submitted the errors to support too.
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Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Fri Jun 21, 2024 3:58 pm

OK wow, they got back to me already.
So I guess all you have to do is delete the 'ARC 4.vst3' file in the location indicated in the error.
Which in my case was C:\Program Files\Common Files\VST3
Then I re-installed and didn't get any errors.
It looks like it puts it in it's own folder at that location instead of grouped with all the other VST's.
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