Trying to update to lastest version

[quest4success]

I receive this message when I try to update my software under "My Products." When I click on the "Go on to the webpage (Not recommended) link, nothing happens.

Message Below

This site is not secure

This might mean that someone’s trying to fool you or steal any info you send to the server. You should close this site immediately.


Go to your Start page
Details
The website’s security certificate is not yet valid or has expired.
Error Code: DLG_FLAGS_SEC_CERT_DATE_INVALID
Go on to the webpage (Not recommended)

[garfy]

It does look like something spooky is going on with downloads, as there has been a similar problem raised in the AmpliTube forum.

If the problem persists and you can't get the download, I would put a ticket into official IK support here https://www.ikmultimedia.com/contact-support/mi/

[Ryan_IK]

Hey Guys,

Sorry to hear of the issues here.

Please be sure to report this behavior to IK Multimedia technical support as garfy suggests. They should be able to help figure out what could be going on here.

https://www.ikmultimedia.com/contact-support/

[Peter_IK]

If you haven't cleared IK-related cookies and all cache (and restarted your browser) since the new site was released, you must do so. If that doesn't work please report your issue to IK Support as the mods, admins, or users of this forum are not going to be able to resolve this issue directly with you but support can work with the web/IT team and troubleshoot directly with you to resolve this. They can be reached at http://www.ikmultimedia.com/contact-support