Sound librairies locked

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Sound librairies locked

Postby alainmarchand » Wed Nov 24, 2021 5:03 am

Hi,

After installing Cinematic Percussion, several sound libraries are now locked in SampleTank 4. I have no longer access to Syntronik 99, Blau, Bully, DCO-X, Galaxy, Minimod, Modulum, Noir, OXa, Polymorph, Pro-V, Sam, SH-V, String Box, T-03, V-80 and VCF3.

Everything was working fine before installing Cinematic Percussion. I''ve tried several thing: reinstalling, rescanning libraires, restart computer. Nothing works.

Many thanks for your help,

Alain
alainmarchand
 
Posts: 14
Joined: Thu Oct 04, 2018 9:00 pm

Re: Sound librairies locked

Postby victorp.sg » Wed Nov 24, 2021 11:28 am

If you have searched this forum, the answer is in there...

Try running Custom Shop app, log into your user account, select SampleTank from the main window, and then click on Restore my purchases from the account drop-down menu. It should restore your libraries.
victorp.sg
 
Posts: 36
Joined: Tue Jul 17, 2018 7:00 am

Re: Sound librairies locked

Postby alainmarchand » Wed Nov 24, 2021 2:33 pm

Hi Victorp.sg,

I've restore my gear this morning and it works fine now! The only thing I've not tried!

Many many thanks for your fast reply, really appreciated!

All the best,

Alain.
alainmarchand
 
Posts: 14
Joined: Thu Oct 04, 2018 9:00 pm


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