Hammond B-3X, Syntronik, Syntronik Deluxe, SampleTank, Miroslav Philharmonik 2, SampleTron 2, and all Powered by SampleTank instruments and sounds for Mac/PC
by flavorgeneral » Fri Nov 02, 2018 3:42 pm
Okay so I purchased the License Transfer Credit to transfer SampleTank 3. I went to my products, ST3 and hit "Transfer" and that was it. I didn't see the product anymore and I couldn't be able to put in the email address that I was supposed to transfer to. Need help ASAP.
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flavorgeneral
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by Peter_IK » Fri Nov 02, 2018 4:03 pm
The serial will be removed from your account when you click transfer per the FAQ at
https://www.ikmultimedia.com/faq/index.php?id=44You would need to provide the serial to the new user / buyer. Since you do not appear to have the serial, you must work directly with IK Support at
http://www.ikmultimedia.com/contact-support so they can look into your account directly and assist.
Thank you.
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Peter_IK
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