Some ST3 instruments not recording properly

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Some ST3 instruments not recording properly

Postby briaboy » Tue Nov 26, 2019 1:34 am

Hi - a new issue - a couple of my ST3 instruments have stopped recording properly. The wave forms/clips etc are visible in my DAW, so it looks as though they have recorded ok, but on playback - silence. Using Pro Tools 2019, Apollo 8 interface. Many instruments are working ok, just not all. Any thoughts? Thank you!
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Re: Some ST3 instruments not recording properly

Postby Ryan_IK » Mon Dec 09, 2019 5:45 pm

Make sure to update your software and sound content from the downloads in your User Area -> My Products section of your IK Multimedia account (Link below).

https://www.ikmultimedia.com/userarea/my-products/

If you still have issues, contact our support team and send me your ticket number in a PM.

https://www.ikmultimedia.com/contact-support/
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Need help? Our support team will be happy to help and can be reached at this link.
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