Syntronik always asking to authorize [solved]

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Syntronik always asking to authorize [solved]

Postby flogoebels » Sat Dec 30, 2017 10:49 pm

Hi,
I've installed Syntronik on my MacBook Pro and anytime I open it I'm asked to authorize it.
As I can see in my account it is authorized, but the next time I open it it's the same.
Either in standalone or as plugin (AU, Logic Pro X).
What's the problem?
Thanks,
Florian
Last edited by flogoebels on Sun Dec 31, 2017 9:42 pm, edited 1 time in total.
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Re: Syntronik always asking to authorize

Postby garfy » Sun Dec 31, 2017 11:26 am

Hello Florian and welcome to the forum.

When you say you can see it has been authorised in your account, have you used the Authorisation Manager to actually authorise the software?

If you open the software and click settings (gear icon) and then the padlock, what does it say there?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Syntronik always asking to authorize

Postby flogoebels » Sun Dec 31, 2017 12:19 pm

I did it via Authorization Manager, it says "Congratulation..."
The software itself says "This product is already authorized and is working with permanent unrestricted functionality."
But when I open it and try to load a sound I get the message "Selected sound is not authorized..."
It's the Syntronik full version, not the free one!
Strange... any ideas?
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Re: Syntronik always asking to authorize

Postby garfy » Sun Dec 31, 2017 12:25 pm

That is pretty strange. When you installed the individual synths did you just let it install them where it suggested or did you put them elsewhere?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Syntronik always asking to authorize

Postby flogoebels » Sun Dec 31, 2017 9:42 pm

I had a wrong Library Path, now it's solved, thanks!
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Re: Syntronik always asking to authorize [solved]

Postby garfy » Mon Jan 01, 2018 4:46 pm

Glad you’ve got it solved and for reporting the answer, it may well help someone in the future.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Syntronik always asking to authorize [solved]

Postby DarkStar » Wed Mar 27, 2019 5:01 pm

As this post is resolved for the user it will be marked as such and locked to keep the forum tidy. If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.

Later replies have been moved to a new topic.
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