Battery problem / Random patches

[hermeticelectric]

Same problem with a new unit after update...

[Ryan_IK]

Same problem with a new unit after update...

As the thread mentions in previous posts, if you are struggling with any issues with your UNO Synth please contact IK Multimedia support. This thread is for user-to-user discussion and not direct technical support.

If you would like, you can send me your ticket number in a PM and I can keep track of your experience to make sure you get back to making music quickly.

*Important*

As this thread has gotten off topic and seems to only be confusing new users, this will be locked and hidden shortly. I have left this open to allow all posters to read this comment.

https://www.ikmultimedia.com/contact-support/

[acecombine]

Please don't close the thread, I'm planning to get an Uno next week once I get back to London.
And I'd like to report back on the random pattern change issue with a brand new device from an official distributor!

[Ryan_IK]

Please don't close the thread, I'm planning to get an Uno next week once I get back to London.
And I'd like to report back on the random pattern change issue with a brand new device from an official distributor!

If you have any issues, IK Support would be happy to help. Please keep in mind, this is not a medium for direct support, so replying here would not be the correct location to report any behavior or questions which are on the topic of support.

[Ryan_IK]

Hi All!

The team was able to identify the behavior going on with select units.There is a new UNO Synth firmware update which resolves any issues users had with presets changing on their UNO Synth irregularly. Make sure to grab this today and get started.

Download the update now!