Update firmware - Device not found

[gesleft96]

Hi All

Probably not a common problem as I cannot find anything re this issue on the forum.

Bought a TONEX pedal a few weeks ago but have only got around to do something with it.
I know! Been busy.
Should have waited. I could now get the pedal for £100 less!

Anyway, I thought that I would update the firmware first. When I open iRig firmware updater, and search for the pedal, I immediately get "Device not found".

I have tried different USB cables and sockets, but still get the Device not found message.

I have updated the standalone Tonex software on my PC with no problem.
I have made sure all programs are up to date.

Does anyone have any help or suggestions please ?

Thank you

Desktop PC
Windows 10 (latest update)
M2 C drive

[Peter_IK]

TONEX Pedal isn't an iRig unit, so you would not use that firmware updater for it. You update the TONEX Pedal and TONEX ONE from the TONEX software.

[gesleft96]

Hi Peter

Thank you for the very prompt reply.
Wasn't aware of that. I didn't read the instructions to be that though.

I have actually just opened librarian about 10 minutes ago with the pedal connected and got a message on screen saying an update was required. Followed the instructions there and I think my pedal is now updated - librarian now says the pedal is ver 1.5.13.
Was just about to reply to my post with this info when I saw your reply.

Thanks again.
Brilliant.

[Peter_IK]

Awesome! Enjoy TONEX Pedal, it's a great bit of kit.