Used AXE I/O No S/N

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Used AXE I/O No S/N

Postby atoby1 » Tue Dec 29, 2020 4:14 pm

I purchased a used AXE I/0 and don't seem to have a S/N to enter to into the IK Product manager. I'm on windows, so I'll need the ASIO drivers to use this. Anyone have a work around for this?
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Re: Used AXE I/O No S/N

Postby DarkStar » Tue Dec 29, 2020 4:28 pm

Can you contact the seller and get the Registration card(s) from him/her? He/she will also need to Transfer the Licence(s) to you.

Other than that, check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.
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Re: Used AXE I/O No S/N

Postby atoby1 » Tue Dec 29, 2020 5:05 pm

I'm not counting on it. It's bizarre that drivers for an interface are not easily downloadable. I've owned a few and never had to jump through hoops like this. Just sent IK a support email, hopefully they can help out.
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Re: Used AXE I/O No S/N

Postby Peter_IK » Tue Dec 29, 2020 5:58 pm

atoby1 wrote:I'm not counting on it. It's bizarre that drivers for an interface are not easily downloadable. I've owned a few and never had to jump through hoops like this. Just sent IK a support email, hopefully they can help out.

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