Can't download drivers for AXE I/O Solo

[reverbdeluxe1965]

I just purchased an AXE I/O Solo. I've downloaded the IK Product Manager. I cannot download the drivers necessary to use it. Right now it's a $200 paperweight. I successfully downloaded the control software but after 3 hours saying it is downloading the drivers, it never downloads. After using many of their products for 11 years now, I expect more from IK Multimedia. I need it for a project this week. If I cannot get it working, I'm going to return it. How can I get a copy of the drivers for Mac OS?

[Peter_IK]

On MacOS, AXE I/O is class compliant so you don't have a paperweight. However, the Control Panel is the best way to go and you should be able to download it via IK Product Manager (I had no trouble installing an AXE I/O on a new computer this weekend in this way).

However, since that's not working for you I would suggest going to My Product in your IK User Area directly via http://www.ikmultimedia.com/userarea/my-products and downloading from there. I would also suggest opening a ticket with IK Support for direct official support from the IK team as this forum is not a medium for direct official technical support. They can surely get you up and running.