iRig Pro Duo

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iRig Pro Duo

Postby vASNdv » Tue Apr 21, 2020 11:51 pm

Hello IK-Team,

I have bought an used irig Pro Duo.
Unfortunatetly it doesnt work.

When I connect it over USB with my Computer, nothing happens, it wont be recognized. LEDs wont work.

With 2 Batteries its working. But as soon as I plug in my NT1-A microphone, the "phantom power" LED flashes and the devices crashes down.

What could be the problem? Hardware broken? I thought the devices would work without batteries?

Furthmore I wanted to download a firmware driver I create my account, as requested.
when I want to enter my serial, it says that it used already (from the previous owner obviously.
How can I download the latest firmware?

Thank you for your support.
vASNdv
 
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Re: iRig Pro Duo

Postby Peter_IK » Wed Apr 22, 2020 3:02 am

Hi sorry to hear you are having problems. The IK Support team can assist you at http://www.ikmultimedia.com/contact-support as they would have access to your account and should be able to track down what is going on with that iRig Pro Duo you have.
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