Hi there,
I recently bought an iRig HD2 from someone who has stopped his hobby of creating music. He's pursuing other hobbies. The iRig is registered to his account and he would like to remove just the hardware, not the software (!!) from his account in order for me to add the hardware product to my account.
I talked to support via email and the only answer they gave me is that the seller has to buy a license transfer code... To me this is absurd policy! It's not about software, it's just the fact that he doesn't "own" the product anymore and therefor wants to remove it from his account.
Does anyone have other experiences or tips how this can be achieved?