[RESOLVED] Unable to register my used iRig Stomp I/O

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[RESOLVED] Unable to register my used iRig Stomp I/O

Postby Skunkpuppy » Sat Dec 15, 2018 8:42 pm

Bought a lightly used Stomp I/O but I'm unable to register it on the site, thus I'm unable to get some of the additional apps/SW. There's also no way for me to manually show it under My Products.

I have the serial number card, but I receive an error when I try to register it.

Any thoughts/advice?

Thanks in advance.
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Re: Unable to register my used iRig Stomp I/O

Postby Peter_IK » Mon Dec 17, 2018 4:53 pm

Looks like the seller did not contact IK Support to properly transfer the hardware. I believe that if you contact IK Support at http://www.ikmultimedia.com/contact-support they should be able to take care of you post-sale but if possible it would also be great if you had the seller involved to provide any information support may need.
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Re: Unable to register my used iRig Stomp I/O

Postby Skunkpuppy » Mon Dec 17, 2018 5:46 pm

Thanks for the info. Was able to get the seller to perform a license transfer. All good now.
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Re: Unable to register my used iRig Stomp I/O

Postby Peter_IK » Mon Dec 17, 2018 6:23 pm

Skunkpuppy wrote:Thanks for the info. Was able to get the seller to perform a license transfer. All good now.

Wonderful! Thank you for letting me know and glad it is sorted.
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