Problem registering iRig 2

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

Problem registering iRig 2

Postby campergitos » Tue Dec 17, 2019 8:15 am

Hello, I bought the iRig 2 interface secondhand and when i try to register it, te webpage tells me that it has already been registered by another user. :(
The previous owner has already deleted his multimedia IK account.

How could I register it in my name? :?:

Thank you.
campergitos
 
Posts: 1
Joined: Wed Nov 27, 2019 1:56 pm

Re: Problem registering iRig 2

Postby Peter_IK » Tue Dec 17, 2019 5:12 pm

Deleting the original account does not de-register a product. Our IK Support team can assist you with this directly at http://www.ikmultimedia.com/contact-support as the forum admins, mods, and users cannot access the information/systems with the proper information to help. Please open a ticket at that link and they'll take a look.

Thank you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20387
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Interfaces & Controllers