Number serial without box

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

Number serial without box

Postby frederickcm » Thu Oct 17, 2019 2:26 pm

Hi, i bought a irig ua from ebay. And how i searching for serial number, but i don't have the original box, only the hardware.. And i can't register it.

Please help!
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Re: Number serial without box

Postby DarkStar » Thu Oct 17, 2019 2:54 pm

Hello frederickcm and welcome to the forum.

I am sorry to hear about the problems you are running into.

I think that you will need to get the registration Serial Number from the buyer. He/she may need to do a Licence Transfer: https://www.ikmultimedia.com/faq/index.php?id=44.But I am not sure.

As this is primarily a user to user forum, someone-else may chime in. Meanwhile, the best thing to do is contact Sales Support for some one to one help (US (East Coast) Business hours, generally). They will advise you of exactly what's needed. Response time generally is within 2 working days.
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