iPad Intermittent (not) charging with iRig PRO I/o andPSU 3A

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iPad Intermittent (not) charging with iRig PRO I/o andPSU 3A

Postby paulregistro » Fri Feb 09, 2018 7:29 pm

IT was working like a charm, iRig PRO I/O, with MIDI, and connected to my iPad in GarageBand, charging the iPad, but suddenly it charges like for a half a second and does not charge for another half a second, and so on, the charger icon in the iPad gets crazy and actually gets discharged.

The midi, and audio of the iRig works though.

Anyone with a similar problem?

Thanks.
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Re: iPad Intermittent (not) charging with iRig PRO I/o andPS

Postby Peter_IK » Fri Feb 09, 2018 8:07 pm

This is an issue that is best handled directly with IK Support at http://www.ikmultimedia.com/contact-sup ... -hardware/
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Re: iPad Intermittent (not) charging with iRig PRO I/o andPS

Postby paulregistro » Fri Feb 09, 2018 8:47 pm

Thanks, just done that.

I hope it goes fast as I need it for a gig next week.

Never thought that a 50€ charger could last for a week only (used at home)...
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Re: iPad Intermittent (not) charging with iRig PRO I/o andPS

Postby Peter_IK » Fri Feb 09, 2018 9:24 pm

paulregistro wrote:Thanks, just done that.

I hope it goes fast as I need it for a gig next week.

Never thought that a 50€ charger could last for a week only (used at home)...

That's not the typical experience I'm sure they can help.
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Re: iPad Intermittent (not) charging with iRig PRO I/o andPS

Postby Sudhersanrj » Tue Feb 26, 2019 5:40 am

Did they solve the problem? I am also seeing the same intermittent charging issue after 1 week of usage. Sigh!!
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Re: iPad Intermittent (not) charging with iRig PRO I/o andPS

Postby Peter_IK » Tue Feb 26, 2019 10:17 pm

Sudhersanrj wrote:Did they solve the problem? I am also seeing the same intermittent charging issue after 1 week of usage. Sigh!!

Please report your issue to IK Support and they will assist you as this forum is not a medium for direct official tech support. They can be reached at http://www.ikmultimedia.com/contact-support Thank you.
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