Issue with preset switching

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

Issue with preset switching

Postby thesnoo02 » Mon Dec 31, 2018 4:15 pm

Whenever i use the stomp io to switch presets my guitar cuts out then comes back in. Is there a way to fix this?
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Re: Issue with preset switching

Postby Peter_IK » Tue Jan 01, 2019 2:44 am

That’s odd, I doubt there’s MIDI latency but it may have to do with the audio interface settings. If you are on Windows I’d recommend making sure you’re settings are set per the FAQ at https://www.ikmultimedia.com/support/fa ... hp?id=1120 and on either Windows or Mac please check that your buffer size is not too large.
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Re: Issue with preset switching

Postby thesnoo02 » Tue Jan 01, 2019 7:06 pm

I tried changing the buffer size and the adding the driver but it’s still the same.
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Re: Issue with preset switching

Postby Peter_IK » Tue Jan 01, 2019 7:49 pm

Ah, ok then I’d suggest seeking official tech support via the link if you have not already done so.
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