AXE I/O ONE Drivers

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AXE I/O ONE Drivers

Postby Thewool3 » Mon Feb 03, 2025 1:32 am

Hi,

A few questions (apologies if they have been answered before, but it does seem uresolved):

1. Can somebody please explain how drivers work on the Axe One?
With most other devices, like scarlett etc, you go to the website and download the latest software, asio driver, etc, then install it. Simple.

I dont see any drivers for the Axe One. Ive registered and all that appears is Axe IO One Control Panel. Does installing this update the asio drivers automatically?

2. How do I update Buffer Settings? it seems I can only do it in Amplitube.
What if I want to use other software? It is a real pain to have to change it in Amplitube avery time I use the PC. it seems to reset to 512 every time. Which is not useable.
Surely this is not intentional?

Image

Buffer greyed out in all software.
Also clicking the 'ASIO config' button in all software does nothing.

Image

Also Axe Control Panel shows as 'disconnected' most of the time:
Image

Please tell me its not intentionally designed like this.

Why cant it be this simple and robust?

Image
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Re: AXE I/O ONE Drivers

Postby Peter_IK » Wed Feb 05, 2025 4:30 pm

The AXE I/O Control Panel installs the drivers. It seems you have some issues that would be best handled by IK Support so please open a ticket via https://www.ikmultimedia.com/contact-support/hw if you haven't already done so and they will assist you.
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Re: AXE I/O ONE Drivers

Postby Thewool3 » Wed Feb 05, 2025 11:07 pm

Thanks Peter.

Do you mind elaborating on the buffer issue and why it cant be changed in any other software, not even ableton?

Is this a design decision on your part? or a bug?
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Re: AXE I/O ONE Drivers

Postby Peter_IK » Wed Feb 05, 2025 11:13 pm

Thewool3 wrote:Thanks Peter.

Do you mind elaborating on the buffer issue and why it cant be changed in any other software, not even ableton?

Is this a design decision on your part? or a bug?

That would be something to ask IK Support, I am not on the support team and use the regular AXE I/O so I would not be able to answer that correctly.

That doesn't sound like normal behavior, I have set my regular AXE I/O (using the same Control Panel software basically) to whatever buffer I needed in multiple programs and DAWs.
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