iRig USB PC Connection

[havok2989]

Hello Guys,

I have freshly bought iRig USB Interface.
I would like to connect the device to my PC, unfortunately it has only USB A Type (not C).
I am using an USB A to USB C connector instead of originally included USB C cable, but sadly my PC doesn't recognize the device.
I have installed ASIO Drivers from IK website and AmpliTube 5 Software.
In Audio-Midi Settings have choosen ASIO and selected "IRIG Device" in Input Setting (so somehow the device-name shows up) but get constantly error "No device is connected to PC".
I am using Windows 11.
Signal light on the case of IRIG lights blue, so theorically should everything work.
Is this possible, that it is'nt compatible with USB Type A on my PC?

Thanks for your answers!

[havok2989]

IK Multimedia iRig Device Control Panel Status:
IRIG Device - no devices connected
Current sample rate - none
Driver Info - none
Any ideas?
I have reinstalled ASIO Audio Driver via IK Multimedia Product Manager:
Rig USB ASIO Driver for Windows (v.5.58.0)
... nothing has changed.

[ejwattenbach]

I have the same problem with a fully authorised iRig Keys 37.

The lights are on but there is no sound.

Can any help me please

[EDuque24]

Hi, I found the solution. You have to be sure that the usb cable you are using is for transfer data and not only for charging. I try several times until I change my cable ( is a usb c and usb A like yours) and it works.