lost serial number for registration

[tylerfollowups]

Hi I lost my serial number card that comes with my irighd2 and want to get amplitube4. How do I go about getting a new one? I tried the number on the back of the irig but it doesn't work... thank you in advance

[Peter_IK]

This would be something that IK Support would handle directly via http://www.ikmultimedia.com/contact-support

I'm sure they can assist you. Thank you.

[gballarino]

The customer support contact page does not let me enter my question without entering the serial number. (!!! !!!)

Seriously.... who saves a little red card? I don't think I've ever bought any product that doesn't have the serial number written on it. What am I supposed to do now? Please advise. I can't contact customer support without the serial number. I can't get the serial number without contacting customer support. Huge head scratcher, this one.

[Peter_IK]

The customer support contact page does not let me enter my question without entering the serial number. (!!! !!!)

Seriously.... who saves a little red card? I don't think I've ever bought any product that doesn't have the serial number written on it. What am I supposed to do now? Please advise. I can't contact customer support without the serial number. I can't get the serial number without contacting customer support. Huge head scratcher, this one.

Yes, you can enter without a serial number. The information icon next the field states that you can enter something else indicating you don't have one into that field.

[gballarino]

Thanks. I just realize I was making a really silly mistake. I was able to go past the serial requirement and submitted my concern to the customer support folks. Thanks.