X-Gear Order - nearly 1 month delayed?

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X-Gear Order - nearly 1 month delayed?

Postby lukefackler » Thu Jun 22, 2023 9:53 pm

Is anyone else experiencing very long order delays with no correspondence? I totally understand shortages and backorder but I wouldn't expect that when the product says "in stock" when you order it. I ordered the Space and Time pedals on 2023-05-30 and the status still says IN PROGRESS. I've contacted support a few times but no word. :?:
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Re: X-Gear Order - nearly 1 month delayed?

Postby DarkStar » Fri Jun 23, 2023 4:56 pm

Please post your Support Ticket number here. Peter wil then be able to chase it up with Sales Support to send you a response.
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Re: X-Gear Order - nearly 1 month delayed?

Postby lukefackler » Fri Jun 23, 2023 5:00 pm

Thanks. I already sent him a DM with order#’s.
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Re: X-Gear Order - nearly 1 month delayed?

Postby lukefackler » Fri Jun 23, 2023 9:00 pm

Paul reached out. Mods please feel free to delete my post.
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