Axe I/o clicking sound

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

Axe I/o clicking sound

Postby deannic » Thu Jan 12, 2023 3:29 pm

I have an Axe I/O audio interface that has been working fine until a few days ago.

The issue I am now having is when playing guitar the sound from amplitube or other guitar software is making a harsh clicking sound every few 4 to 5 seconds.

I have tried a number of things to find the cause including:

Changing guitar cable
Changing usb cable
Changing usb port
Using different input on Axe i/o
Using different software
Changing buffer settings
Changing audio quality

Nothing seems to work.

I tried a different audio interfaces and this did not repeat this issue so assumption is that something is causing Axe i/o to act like this.

I am using Windows 11 with plenty of ram etc. So there should not be an issue cpu etc

Just to confirm that the clicking noise only happens when playing the guitar - so if I mute it then there is no clicking sound. Also, I have made sure that anything like a mobile phone is not near the interface or guitar.

Anything anybody can suggest outside of the above would be gratefully appreciated.
deannic
 
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Joined: Sun Sep 11, 2011 12:06 am

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