Noise problem when JFET is on

[DenisAzzellini]

Today I noticed an issue on my AXE I/O. I am not sure whether it was there from the start of if this developed over the few months I have owned it:

On Channel 1:
- Plug in a guitar from the front jack
- Set Z-Tone all the way up
- Select Passive
- Select Bold JFET

When I do this, any time I touch the controls on the box (e.g. the click produced using the presets knob, or simply tapping lightly with your fingers on the unit) translates into an audible signal. The signal can be also seen in the Audio Input meter in the control panel, and can reach up to -40dB. When using overdriven setups, this translates into a very loud sound.

This only happens using JFET/Passive combination.

Is this normal or is my unit defective?

[DenisAzzellini]

This is driving me crazy
I think my unit might be defective.
Could anybody try this and let me know whether they have the same issue?

My warranty is almost over and i really would like to get this sorted prior to it's expiration

Thanks!

[Peter_IK]

Sounds like interference to me, but best would be to report it to IK Support before your warranty is up so they can assist you and handle anything if it ends up being a defect.