Irig Pro l/0 loss of sound [Resolved]

[mark4475]

My irig works fine when playing through my Mac. When I try to use through my iPad Air 2 or iPhone 11pro I get initial sound then nothing. The “turn on monitoring “ alert comes on then I get no sound. This happens on both AmpliTube and GarageBand. I’ve also had a new iPhone cable just in case the original was shot. Any ideas would be appreciated

[Peter_IK]

Since no other users have chimed in with suggestions I'd suggest opening a ticket with IK Support via http://www.ikmultimedia.com/contact-support if you have not already done so. They will provide direct and official technical assistance and help resolve your issue. Thank you.

[Ale Cartin]

Mark 4475 have you tried using new batteries in the Irig pro? For what I understand (not sure) that’s a sign the power is running out. I am going through the same situation and I read this in the user’s manual but haven’t had time to go and buy new batteries so no sure if this will actually works but you can give it a shot. If you solve the problem please let us now in here!

[mark4475]

Ok new batteries were my first port off call when it started to play up and still didint help. So after the reply I thought what the hell try some more,seems to have sorted the problem , moral of the story never trust new batteries !

[DarkStar]

Indeed

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