Can anyone verify if the Signature Collection 1 comes with Total Studio Max 5?
Being a huge Rush fan, I mainly just wanted the Lifeson collection. The website indicated it came with Total Studio Max 5, so I bought the entire Studio MAX 5 upgrade a few months ago, got so frustrated with the load procedures that I gave up anything Tonex related but now that I have a little free time I am determined to see if I can actually use what I thought I paid for.
In TONEX MAX, I can see the "Signature Collection 1" along with a million others in TONEX MAX but they all say I still have to pay for them. I know you have to click "Restore Purchases" from within Tonex, which finally worked yesterday (apparently Tonenet was mostly down when I first tried this whole process) but no dice. I sent support a ticket asking what to do since the Restore purchases button didn't work and received a very AI type message telling me to try the Restore Purchases button - in other words, it completely ignored almost everything I tried already. Nothing answered yet about whether I own the thing or anything else of assistance.
The Product Manager indicates I have the Bonus Collection 3 with TONEX MAX and I have no idea what is even in that. Searching the website did not yield any results either. My original order just says Total Studio Max 5 with zero breakdown on what was actually in it in order to verify anything. Any assistance from anyone on the forum would be appreciated.
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