[Support Issue] Tonex Editor on Multi-monitor setup

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

[Support Issue] Tonex Editor on Multi-monitor setup

Postby splisp » Thu Mar 13, 2025 2:18 pm

I have a two-monitor setup. When I last closed the editor it was on the 2nd monitor, which is in portrait orientation, and the window was sized so to be quite tall. When I open it back, it's placed on the first monitor, which is in landscape orientation, and which has much less height, so now the window is clipped.

What's worse, the title bar cannot be seen so I can't move the window. I can resize it horizontally and make it wider, but I can't resize it vertically. I have a screenshot but I can't find how to attach it.

What's' even worse, the Alt-Space shortcut (which on Windows opens the system menu for the current window where the move / resize / close commands are available and that solves many cases such as this one because it's always shown on the screen and never off-screen) the Alt-Space shortcut is not recognized by the framework used to develop the Editor.

And speaking of shortcuts, it would be nice if the Tonex app and the Editor would have a more extensive and consistent keyboard implementation. I'm playing guitar so I'm likely to have a pick in my hand and being able to use the keyboard instead of the mouse is nice.

Anyway, I'm stuck and cannot use the editor. I'll try to find the settings in the registry and see if I can find and delete the value where the window position is stored.
splisp
 
Posts: 9
Joined: Sun Jun 16, 2024 11:23 am
Location: Italy

Re: [Support Issue] Tonex Editor on Multi-monitor setup

Postby splisp » Thu Mar 13, 2025 2:35 pm

I've found the setting to be in the file

C:\Users\<UserName>\AppData\Roaming\IK Multimedia\TONEX Editor\settings.properties

It's an XML file where I changed the value of the attribute EditorSizeHeight. I have to remember to move the window to the first monitor before closing it, otherwise I'll have to tweak that file again on reopening th Editor.
splisp
 
Posts: 9
Joined: Sun Jun 16, 2024 11:23 am
Location: Italy

Re: [Support Issue] Tonex Editor on Multi-monitor setup

Postby Peter_IK » Thu Mar 13, 2025 4:22 pm

Tech support received this from you and will be working on your issue.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20793
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to AmpliTube & TONEX Guitar Amp & FX