Authorization problem

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC
Post a reply

Authorization problem

Postby stockpups » Mon Mar 10, 2025 4:39 pm

My standalone Amplitube 5 app works fine but my plug-in in GarageBand says: "Amplitube 5 is not authorized. The 10 day grace period has expired. Click OK to start the IKM Product Manager."

Clicking OK does nothing. And all my gear is officially registered and authorized in Product Manager.

By the way, the plug-in WAS working perfectly, but the Support team told me to log out and deauthorize my apps--in order to fix a ToneNET issue. Now ToneNet is working but I can't use Amplitube. :roll:
stockpups
 
Posts: 9
Joined: Sat Jan 21, 2017 10:23 pm
Top

Re: Authorization problem

Postby Peter_IK » Mon Mar 10, 2025 6:35 pm

Did you reply to your ticket with a note that this happened after the other fix? If so they would probably have pointed you to this FAQ which covers this: https://www.ikmultimedia.com/faq/index.php?id=1467
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20793
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere
Top

Re: Authorization problem

Postby stockpups » Mon Mar 10, 2025 9:50 pm

Thanks for the link but that didn't work. And still no word from Support :(
stockpups
 
Posts: 9
Joined: Sat Jan 21, 2017 10:23 pm
Top

Re: Authorization problem

Postby stockpups » Mon Mar 10, 2025 11:52 pm

Good news -- it's working now! I authorized/deauthorized a few more times, copied the Preference files again, then restarted the computer and it's working perfectly now. Thanks for the help :P
stockpups
 
Posts: 9
Joined: Sat Jan 21, 2017 10:23 pm
Top
Post a reply

Return to AmpliTube & TONEX Guitar Amp & FX