Tonex crashes when loading tones from tonenet/compilations

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Tonex crashes when loading tones from tonenet/compilations

Postby DrScythe » Thu Jan 16, 2025 10:07 pm

I'm on the most recent version according to product manager and it worked fine yesterday. Now I can switch to the tone.net "tab", it loads the list but when I try to load a tone it crashes, same with tones from the collections that are not local. Nothing else changed which is why I am a little bit confused bcuz normally in situations like this it's a driver or windows that had an update of sorts...
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Re: Tonex crashes when loading tones from tonenet/compilatio

Postby St4nkf1nger666 » Fri Jan 17, 2025 5:54 am

im having the exact same issue as well.
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Re: Tonex crashes when loading tones from tonenet/compilatio

Postby lavaxtris » Fri Jan 17, 2025 6:10 am

I just tested it on my other computer and it also crashes. Must be something on their end. They need to fix it.
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Re: Tonex crashes when loading tones from tonenet/compilatio

Postby DrScythe » Fri Jan 17, 2025 6:37 am

Yeah okay I'd definitely say it's on their end then. So patience is the game of the hour then.
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Re: Tonex crashes when loading tones from tonenet/compilatio

Postby DarkStar » Fri Jan 17, 2025 5:27 pm

As per the forum Guidelines, "me too" replies without any other useful information have been removed.

Please report the problem with any diagnostic information / steps to recreate the problem to Technical Support.
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Re: Tonex crashes when loading tones from tonenet/compilatio

Postby DrScythe » Fri Jan 17, 2025 5:34 pm

It's solved. After I reported it using the official method it showed a "maintenance" notice when trying to load tones and now it works again. So either someone started maintenance without setting the flag for maintenance mode or the issue was fixed.
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