Amplitube Custom Shop Plugin crashing on OSX 10.11.6

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Amplitube Custom Shop Plugin crashing on OSX 10.11.6

Postby Cperal99 » Sat Oct 19, 2019 12:25 pm

Hi

Just downloaded the Amplitube Custom Shop to give it a try on a Mac with OS X 10.11.6 and use it with GarageBand or Ardor as a plugin.

I can't see it in neither of both DAWs

While diagnosing I ran auval and got the following output:

$ auval -v aumf Atx4 ikm_

AU Validation Tool
Version: 1.6.1a1
Copyright 2003-2013, Apple Inc. All Rights Reserved.
Specify -h (-help) for command options

--------------------------------------------------
VALIDATING AUDIO UNIT: 'aumf' - 'Atx4' - 'ikm_'
--------------------------------------------------
Manufacturer String: IK Multimedia
AudioUnit Name: AmpliTube 4
Component Version: 4.7.0 (0x40700)

* * PASS
--------------------------------------------------
TESTING OPEN TIMES:
COLD:
/usr/bin/auval: line 11: 826 Illegal instruction: 4 arch -x86_64 /usr/bin/auvaltool "$@"

Standalone app also crashes.

Am I missing something on how to install and run this plugin?

Thanks for your help
Ceci
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Re: Amplitube Custom Shop Plugin crashing on OSX 10.11.6

Postby DarkStar » Sat Oct 19, 2019 12:45 pm

Hello Cperal99 and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one help (US (East Coast) Business hours, generally). Response time is usually within 2 working days.
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