Custom Shop purchasing issues

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Custom Shop purchasing issues

Postby emurphy94108 » Fri Sep 07, 2018 7:00 pm

Anyone else having trouble making purchases from the Custom Shop lately? I've tried multiple credit cards, from multiple computers on different subnets, and keep getting -430 errors. I get the same error whether I try to buy a model directly or buy credits instead.

I was able to make purchases as recently as three days ago, so I'm not sure what the issue is.
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Re: Custom Shop purchasing issues

Postby DarkStar » Sat Sep 08, 2018 1:24 pm

Someone-else may chime in. Meanwhile I would contact Sales Support and ask them to investigate:
https://www.ikmultimedia.com/contact-us/ContactIKForm2.php
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Re: Custom Shop purchasing issues

Postby mannixguy » Sun Sep 09, 2018 2:02 am

I had the same issue today. I contacted support. I was so ready to Jam tonight. :(
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