Need help with Fender Collection

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Need help with Fender Collection

Postby sus453 » Tue Feb 27, 2018 12:18 am

Hello everyone. A week ago I purchased the Fender Collection for PC, downloaded it, registrered it, and opened the app in the applications (mac OS). The application opened, and I see an amp, and a collection of basic amps, but no Fender. I'm trying to use this as a plugin on Pro Tools, but I see no information on how to do this, and don't know why the Fender Collection is not showing up - I think it's just a basic AmpliTube 4. Is there a website or manual that explains all the steps. I love the Fenders on ios, but as I recall, installing those were a headache too.

Any ideas? And if this has been covered before at length, my sincerest apologies.

Thanks!
sus453
 
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Re: Need help with Fender Collection

Postby garfy » Tue Feb 27, 2018 10:02 am

Hi sus453

Have you tried opening the Custom Shop application and clicking 'Restore My Gear'? That helps sometimes in situations like these.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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