Cannot activate Amplitube 5 with purchased serial #

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Cannot activate Amplitube 5 with purchased serial #

Postby Stevemirig1 » Tue Jan 14, 2025 9:48 pm

I have purchased a license and received and entered a serial # in IK Product manager (on iMac OS Sonoma 14.6) but Amplitube remains in demo mode along with annoying white noise. Tech support has not been very helpful. Please advise a solution here as I have paid for this but not able to use what I paid for! :oops:
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Re: Cannot activate Amplitube 5 with purchased serial #

Postby DC_IK » Tue Jan 14, 2025 11:58 pm

Do you have the ticket number? I can make look into it for you.
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Re: Cannot activate Amplitube 5 with purchased serial #

Postby Stevemirig1 » Wed Jan 15, 2025 3:46 am

not sure if this is the correct #

#1845626
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Re: Cannot activate Amplitube 5 with purchased serial #

Postby Stevemirig1 » Wed Jan 15, 2025 3:52 am

I have been in contact and they gave me a 'laundry list' of 'to do's' ....however to no avail. App still stubbornly won't work except in demo mode! They must have triple security on this one! This requires level 1 support.
:oops: :oops: :?:
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Re: Cannot activate Amplitube 5 with purchased serial #

Postby DarkStar » Wed Jan 15, 2025 11:33 am

Reply to Support, let them know that their suggestions did not work and ask for further suggestions.
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